Customer Success Manager For Gsa

Smartly

Chicago, United States
Base: $90,000-122,000; bonus/equity: annual perfor...
On-site
Manage book of business
Build trust-based relationships
Drive strategic alignment
Manage and grow your book of business across key digital platforms like DV360, TikTok, YouTube and Meta

Job Summary

  • Manage and grow your book of business across key digital platforms like DV360, TikTok, YouTube and Meta.
  • Partner cross-functionally with Product, Engineering, Client Partners, Creative Services, and Product Marketing to solve customer challenges and share feedback that helps improve the product.
  • Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days.

Matching Summary

Manage and grow your book of business across key digital platforms like DV360, TikTok, YouTube and Meta.

Salary

Base: $90,000-122,000; Bonus/Equity: annual performance bonus, stock options, equity grants; Benefits: healthcare packages, mental health benefits, 401K, wellness benefit, learning reimbursement, volunteer time off, company donation matching

Skills & Requirements

Must-have

  • Manage book of business
  • Build trust-based relationships
  • Drive strategic alignment
  • Digital marketing experience
  • Paid social and Google expertise
  • Translate complex goals

Nice-to-have

  • Proactive problem-solver
  • Growth mindset
  • Positive attitude

Key Requirements

  • 3-5+ years digital marketing experience
  • Experience managing portfolio of accounts
  • Deep understanding of digital advertising ecosystem
  • Able to work hybrid 3 days/week
  • Willing to travel

Work Rights

Not specified

Tailored Resume

Cover Letter