Technical Customer Service Officer (5 Days | AWS | VB)

JAC RECRUITMENT PTE. LTD.

Tai Seng, Singapore
**
Customer service experience required
Technical troubleshooting skills needed
Weekend roster rotation availability
** JAC Recruitment Pte. Ltd. is seeking a Technical Customer Service Officer to support an app-based technology company focused on condominium and residential management systems. The position requires a blend of customer service skills and technical troubleshooting abilities, with responsibilities including customer support, issue resolution, and collaboration with internal teams. **

Job Summary

  • This role combines customer service excellence with hands-on technical troubleshooting for condominium and residential management systems.
  • The successful candidate will troubleshoot lift lobby, guardhouse, and facial recognition devices while ensuring high service standards.
  • Candidates must be willing to work a rotating 5-day week schedule that includes weekends.

Matching Summary

Match Score: 75

** JAC Recruitment Pte. Ltd. is seeking a Technical Customer Service Officer to support an app-based technology company focused on condominium and residential management systems. The position requires a blend of customer service skills and technical troubleshooting abilities, with responsibilities including customer support, issue resolution, and collaboration with internal teams. **

Skills & Requirements

Must-have

  • Customer service experience required
  • Technical troubleshooting skills needed
  • Weekend roster rotation availability
  • Strong communication abilities
  • Google Workspace proficiency

Nice-to-have

  • Prior system support experience
  • Knowledge of data protection regulations
  • Proactive problem-solving mindset
  • Collaborative team player attitude

Key Requirements

  • Proven customer service or support experience
  • Comfortable using macOS and Google Workspace
  • Willingness to work weekend roster shifts

Work Rights

Not specified

Tailored Resume

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