Smartsheet is seeking a Principal Customer Success Manager for its Enterprise team, focusing on building strategic relationships with large customers. The ideal candidate should have extensive SaaS Customer Success experience, strong business acumen, and exceptional communication skills
Job Summary
The Principal Customer Success Manager builds high-value strategic relationships with large customers to drive adoption and expansion.
This role requires leading Quarterly Business Reviews and partnering with cross-functional teams to ensure a unified customer experience.
Smartsheet offers competitive benefits including employer-subsidized medical coverage, 401k matching, and up to 24 weeks of parental leave.
Matching Summary
Match Score: 85
Smartsheet is seeking a Principal Customer Success Manager for its Enterprise team, focusing on building strategic relationships with large customers. The ideal candidate should have extensive SaaS Customer Success experience, strong business acumen, and exceptional communication skills.