Not specified (assumed hybrid based on industry norms)
2 years relevant experience in insurance industry
Diploma in any discipline
Verbal and written communication skills in english and bahasa malaysia
AIA is seeking a Policy Owner Service Specialist-3 to provide after-sales support for policy-related administrative processes. The role requires strong leadership skills and effective communication to resolve customer service issues and ensure efficient service delivery
Job Summary
The role is responsible for providing after-sales support to policy-related administrative processes and resolving difficult customer requests.
Candidates must demonstrate good leadership skills by planning, monitoring, and enforcing POS procedures while coaching new staff.
The company aims to help a billion people live Healthier, Longer, Better Lives by 2030 through ambitious career growth opportunities.
Matching Summary
Match Score: 75
AIA is seeking a Policy Owner Service Specialist-3 to provide after-sales support for policy-related administrative processes. The role requires strong leadership skills and effective communication to resolve customer service issues and ensure efficient service delivery.
Skills & Requirements
Must-have
2 years relevant experience in Insurance industry
Diploma in any discipline
Verbal and written communication skills in English and Bahasa Malaysia
Nice-to-have
Ability to speak other languages
Leadership skills for coaching new staff
Experience with POS transactions
Key Requirements
Diploma in any disciplines
At least 2 years relevant experiences in an Insurance industry
Competent verbal and written communication skills in English and Bahasa Malaysia