Job Summary

• Four Seasons is powered by its people, fostering a collective of individuals who strive for betterment and treat each other with respect, creating amazing guest experiences through genuine heart.
• The Guest Services Manager will be responsible for building meaningful connections with team members, ensuring operational excellence through clear policies, and serving as a highly visible leader in public areas.
• The company offers a comprehensive benefits package including medical, dental, vision, 401K, and employee discounts, alongside investment in employee wellbeing and development opportunities.

Matching Summary

Salary

Base: $85,000-$95,000; Bonus/Equity: Annual incentive bonus; Benefits: Comprehensive benefits package

Skills & Requirements

Key Requirements

• Demonstrates strong foundational knowledge of team building
• Interviews, selects, trains, coaches, and supervises staff
• Conducts performance appraisals and administers disciplinary action
• Proficiently uses hotel computer systems
• Understands departmental P&L

Work Rights