Customer Service Representative

GPC Tools & Equipment Sydney

Albany, NY, United States
$18.00 - $22.50; not specified; not specified ph
Accurate order fulfillment
Manage incoming customer calls
Negotiate sale and purchase price
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Responsibilities include responding to customer inquiries, providing quotes, handling order entry, and negotiating pricing to influence gross profit.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, and paid time off.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Salary

$18.00 - $22.50; Not specified; Not specified

Skills & Requirements

Must-have

  • Accurate order fulfillment
  • Manage incoming customer calls
  • Negotiate sale and purchase price
  • Build customer relationships
  • Order items for inventory
  • Source products from inventory
  • Determine cost-effective shipping

Nice-to-have

  • Relate to the customer
  • Drive process improvements
  • Product knowledge preferred

Key Requirements

  • High school diploma or GED
  • 0-3 years related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter