This leadership position is responsible for the end-to-end Occupant and Guest Experience within the assigned portfolio with a focus on delivering outstanding workplace experiences
Job Summary
This leadership position is responsible for the end-to-end Occupant and Guest Experience within the assigned portfolio with a focus on delivering outstanding workplace experiences.
The role requires actively developing talent, introducing technology, and ensuring a highly proactive and agile Workplace Experience Team.
Candidates must have excellent communication skills and a minimum of 5 years of experience in the facility management or hospitality industry.
Matching Summary
This leadership position is responsible for the end-to-end Occupant and Guest Experience within the assigned portfolio with a focus on delivering outstanding workplace experiences.
Skills & Requirements
Must-have
5 years facility management experience
Strong verbal and written communication skills
Vendor contract negotiation and management
Health Safety Environment Risk Management compliance
Workplace experience team leadership
Nice-to-have
Fluent in Cantonese and English
Bachelor's degree in facilities management
Experience with digital platforms and technology rollouts
Ability to adapt in fast-paced environment
Proactive client relationship development
Key Requirements
Minimum 5 years in facility management or hospitality industry
Fluency in Cantonese and English
Bachelor's degree in related field (preferred but not required)