Bay Point Resort is seeking a Collection Customer Service Agent-4 in Biloxi, Mississippi, to provide exceptional customer service by handling reservations and inquiries about their RV campgrounds and resorts. The ideal candidate should have at least one year of call center experience and demonstrate strong communication skills
Job Summary
The Customer Service Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts.
Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
Matching Summary
Match Score: 85
Bay Point Resort is seeking a Collection Customer Service Agent-4 in Biloxi, Mississippi, to provide exceptional customer service by handling reservations and inquiries about their RV campgrounds and resorts. The ideal candidate should have at least one year of call center experience and demonstrate strong communication skills.
Skills & Requirements
Must-have
customer service calls
company services and policies
customer information
multiple computer systems
Nice-to-have
culture of recognition
reputation for excellence
dedication to exceptional customer service
Key Requirements
High school diploma, or the equivalent
1+ years of experience in a call center environment
Excellent written and verbal communications skills