Sr Tech Implementation Analyst

Fiserv

Base: $72,000.00-$105,500.00; bonus/equity: commis...
Onsite
Production issue resolution
Partner solution certification
Platform standards alignment
Fiserv is seeking a Senior Technical Implementation Analyst to join their innovative team in the fintech and payments sector. The role involves serving as a technical contact for key partners, resolving production issues, and ensuring partner solutions are ready for production

Job Summary

  • Serve as the primary technical contact assisting with the rapid resolution of high impact production issues affecting multiple merchants to minimize downtime and protect revenue.
  • Ensure all newly certified integrated partner solutions are production ready, secure and aligned with platform standards.
  • Provide a responsive and organized communication channel for partner technical inquiries and escalations.

Matching Summary

Match Score: 85

Fiserv is seeking a Senior Technical Implementation Analyst to join their innovative team in the fintech and payments sector. The role involves serving as a technical contact for key partners, resolving production issues, and ensuring partner solutions are ready for production.

Salary

Base: $72,000.00-$105,500.00; Bonus/Equity: Commissions eligible; Benefits: Not specified

Skills & Requirements

Must-have

  • production issue resolution
  • partner solution certification
  • platform standards alignment
  • system connectivity maintenance
  • technical inquiry communication

Nice-to-have

  • banking industry knowledge
  • project management knowledge
  • problem management process
  • MS Teams proficiency
  • Salesforce proficiency

Key Requirements

  • 4-7 years relevant experience
  • 2-4+ years customer facing technical roles
  • High School Diploma
  • Troubleshooting cross-functional escalations
  • Transaction processing systems exposure

Work Rights

Not specified

Tailored Resume

Cover Letter