Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer service skills
Switchboard operation
Maintenance request processing
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
The University of Arkansas is committed to equal opportunity and conducts background checks as part of the hiring process to ensure a safe campus community.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Customer service skills
Switchboard operation
Maintenance request processing
Key inventory administration
Use of Microsoft Office
Record keeping procedures
Nice-to-have
Familiarity with FAMIS CMMS
Familiarity with Workday
Proactive customer communication
Knowledge of facility management processes
Ability to maintain harmonious working relationships
Key Requirements
High school diploma or equivalent
At least two years of related experience
Criminal background check
Sex offender registry check
Work Rights
Must have legal authority to work in the United States