Claims Analyst Ll

Western World Insurance Company

Mexico City, Mexico
On-site
Investigate, evaluate, negotiate, and settle complex claims
Analyze policy application and contract provisions
Determine claim acceptance or denial
The Claims Analyst II position at AIG in Mexico City involves investigating, evaluating, negotiating, and settling complex claims, primarily in the auto sector. The role requires strong communication skills and the ability to manage multiple tasks efficiently in a fast-paced environment

Job Summary

  • The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions.
  • The employee will handle a monthly average of 45 claims new and 135 outstanding according to the staffing model.
  • AIG is committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals.

Matching Summary

Match Score: 75

The Claims Analyst II position at AIG in Mexico City involves investigating, evaluating, negotiating, and settling complex claims, primarily in the auto sector. The role requires strong communication skills and the ability to manage multiple tasks efficiently in a fast-paced environment.

Skills & Requirements

Must-have

  • Investigate, evaluate, negotiate, and settle complex claims
  • Analyze policy application and contract provisions
  • Determine claim acceptance or denial
  • Achieve cost-effective and timely closure results
  • Meet all service level agreements
  • Maintain accurate system data and documentation
  • Determine and set appropriate reserves
  • Identify subrogation opportunities and fraud potential
  • Manage key claims handling inquiries
  • Provide a high standard of customer service
  • Handle complex claims within authority limits

Nice-to-have

  • Continuous improvement on claim file handling
  • Contribute to best practice procedures
  • Basic standard of technical claims competence

Key Requirements

  • Experience adjusting lower level complexity claims
  • Ability to prioritize and multi-task effectively
  • Ability to communicate information clearly and concisely
  • Computer proficiency
  • Acquiring adjuster licenses or related may be required
  • Proficiency in Desk Management, phone etiquette, time management
  • Basic knowledge of legal/regulatory and litigation/procedural requirements
  • Experience in following up on recommendations from technical claims audits

Work Rights

Not specified

Tailored Resume

Cover Letter