Insomniac - Community Engagement Coordinator

Cuffe & Taylor

Base: $22.00 - $26.00 usd; bonus/equity: not speci...
Fully remote
2+ years customer service experience
Knowledge of electronic music culture
Proficiency in social media platforms
The role is primarily responsible for managing high-volume, public-facing fan experience inquiries across Insomniac's festivals and brands

Job Summary

  • The role is primarily responsible for managing high-volume, public-facing fan experience inquiries across Insomniac's festivals and brands.
  • This position requires the ability to work off-hours, overnight shifts, and on-site at festivals as needed.
  • Insomniac produces some of the most innovative, immersive music festivals and events in the world with a top priority on the Headliner experience.

Matching Summary

The role is primarily responsible for managing high-volume, public-facing fan experience inquiries across Insomniac's festivals and brands.

Salary

Base: $22.00 - $26.00 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Knowledge of electronic music culture
  • Proficiency in social media platforms
  • Ability to work overnight shifts
  • Willingness to travel for festivals

Nice-to-have

  • Experience working at large-scale events
  • Strong copywriting and grammar skills
  • Passion for dance music community
  • Self-starter with attention to detail

Key Requirements

  • 2+ years relevant customer service experience
  • US work authorization required
  • No visa sponsorship provided

Work Rights

Must possess US work authorization

Tailored Resume

Cover Letter