Sr. Digital Support Specialist

Ecolab Pty Ltd

Base: $74,700.00 - $112,200.00; bonus/equity: not ...
5 years professional work experience
2 years experience in customer data hierarchies
3 years customer service or help desk experience
The role involves partnering with key customers to pilot, launch, and drive the adoption of digital capabilities

Job Summary

  • The role involves partnering with key customers to pilot, launch, and drive the adoption of digital capabilities.
  • Candidates must translate customer needs into solution features and manage all pilot launches to ensure success.
  • Ecolab offers comprehensive market-competitive benefits and requires no immigration sponsorship for this position.

Matching Summary

The role involves partnering with key customers to pilot, launch, and drive the adoption of digital capabilities.

Salary

Base: $74,700.00 - $112,200.00; Bonus/Equity: Not specified; Benefits: Comprehensive and market-competitive

Skills & Requirements

Must-have

  • 5 years professional work experience
  • 2 years experience in customer data hierarchies
  • 3 years customer service or help desk experience
  • Bachelor's degree in business, communications, or IT
  • 15% national travel required

Nice-to-have

  • 2 years Business Analyst experience
  • Experience in customer-facing software solutions
  • Strong communication and problem-solving skills
  • Advanced skills in multiple software programs
  • Self-motivated team player

Key Requirements

  • Bachelor's degree required
  • 5 years professional experience
  • 2 years customer data hierarchy experience
  • 3 years customer service/help desk experience
  • No immigration sponsorship available

Work Rights

Not specified

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