Customer Service Agent With German (m/f/d)

Capita (digital)

Kraków, Poland
Base: 9,000-9,500 pln gross; bonus/equity: perform...
3d onsite
German at min. b2 level
Customer oriented attitude
Supporting customer through different channels
As a Customer Service Agent with German (m/f/d), you’ll be the person customers count on — the one who listens, helps, and solves

Job Summary

  • As a Customer Service Agent with German (m/f/d), you’ll be the person customers count on — the one who listens, helps, and solves.
  • Financial stability from day one – competitive salary and work contract (9000-9500 PLN gross + performance bonus).
  • Enjoy our hybrid model: 2 days from home, 3 days in the office (after training and probation period).

Matching Summary

As a Customer Service Agent with German (m/f/d), you’ll be the person customers count on — the one who listens, helps, and solves.

Salary

Base: 9000-9500 PLN gross; Bonus/Equity: performance bonus; Benefits: supplementary medical insurance, Multisport or MultiKafeteria benefit systems

Skills & Requirements

Must-have

  • German at min. B2 level
  • Customer oriented attitude
  • Supporting customer through different channels
  • Analysing and solving customer’s queries
  • Good knowledge of MS Office

Nice-to-have

  • Excellent organizational and communication skills
  • Willingness to work in two shifts
  • Collaborate in a diverse, multinational environment
  • Inclusive employee networks

Key Requirements

  • German language proficiency at B2 level
  • Work in two shifts Monday-Sunday
  • 40 hours per week

Work Rights

Not specified

Tailored Resume

Cover Letter