Customer Banking Specialist - Fremantle (20 Hours/week)

Thebeverlybank

Fremantle, Western Australia, Australia
**
Build personal connection with customers
Respond to transactional needs
Complete financial health checks
** Thebeverlybank is seeking a part-time Customer Banking Specialist for its Fremantle branch to deliver exceptional customer service and support. This role requires a passion for customer needs and the ability to work collaboratively to provide tailored banking solutions. **

Job Summary

  • You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re interested in hearing from people who Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.

Matching Summary

Match Score: 75

** Thebeverlybank is seeking a part-time Customer Banking Specialist for its Fremantle branch to deliver exceptional customer service and support. This role requires a passion for customer needs and the ability to work collaboratively to provide tailored banking solutions. **

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Complete Financial Health Checks
  • Process loan and credit card applications
  • Adhere to bank processes and procedures
  • Capture customer feedback and drive improvement

Nice-to-have

  • Passion for service excellence
  • Comfortable working independently
  • Engage in community events
  • Act with integrity
  • Customer at the centre of everything

Key Requirements

  • Available to cover Monday – Friday 10am – 2pm
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter