Body Shop Customer Service Rep

Suburban Ford of Romeo

Base: $16.00-$20.00; bonus/equity: not specified; ...
Not specified (potentially in-office)
Maintain positive empathetic professional attitude
Respond promptly to customer inquiries
Resolve customer complaints efficiently
Suburban Ford of Romeo is hiring a Body Shop Customer Service Representative to enhance the customer experience at their Collision Center. The ideal candidate should possess strong communication skills, problem-solving abilities, and experience in customer support

Job Summary

  • The state-of-the-art Collision Center is seeking a Customer Service Representative who thrives on providing an excellent customer experience.
  • Responsibilities include maintaining a positive attitude, responding promptly to inquiries, and acknowledging and resolving customer complaints.
  • The position offers competitive pay ranging from $16.00 to $20.00 per hour along with comprehensive benefits including medical, dental, vision, and 401(k).

Matching Summary

Match Score: 75

Suburban Ford of Romeo is hiring a Body Shop Customer Service Representative to enhance the customer experience at their Collision Center. The ideal candidate should possess strong communication skills, problem-solving abilities, and experience in customer support.

Salary

Base: $16.00-$20.00; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays, PTO, Disability, Life Insurance, 401(k)

Skills & Requirements

Must-have

  • Maintain positive empathetic professional attitude
  • Respond promptly to customer inquiries
  • Resolve customer complaints efficiently
  • Keep records of interactions and transactions

Nice-to-have

  • Natural problem-solving skills
  • Confident in resolving difficult situations
  • Thrives on excellent customer experience

Key Requirements

  • At least 18 years of age
  • Valid license in state of residence
  • Experience working with customer support
  • High school graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter