Wilsonart Careers - Customer Service Representative Ii

Wilsonart LLC

Remote, United States
Remote
1+ years customer service experience
Accounting experience required
System 36 and infor knowledge
Wilsonart LLC seeks a Customer Service Representative II to assist customers with order inquiries, coordinate with various departments, and ensure customer satisfaction. The role requires experience in customer service and accounting, along with computer proficiency

Job Summary

  • The role serves as a primary resource for customers regarding order validity, availability, and special requests.
  • Employees must coordinate with other departments to ensure the timeliness of production and shipping while meeting deadlines.
  • The position requires proficiency in System 36 and INFOR systems for entering orders and managing inventory discrepancies.

Matching Summary

Match Score: 85

Wilsonart LLC seeks a Customer Service Representative II to assist customers with order inquiries, coordinate with various departments, and ensure customer satisfaction. The role requires experience in customer service and accounting, along with computer proficiency.

Skills & Requirements

Must-have

  • 1+ years Customer Service experience
  • Accounting experience required
  • System 36 and INFOR knowledge
  • High School Graduate or GED
  • Data entry and typing skills

Nice-to-have

  • Ability to work independently
  • Strong oral and written communication
  • Professional issue resolution skills
  • Efficient task completion ability

Key Requirements

  • 1+ Years Experience in Customer Service
  • 1+ Years Experience in Accounting
  • High School Graduate or GED
  • Knowledge of System 36 and INFOR

Work Rights

Not specified

Tailored Resume

Cover Letter