Duty Controller

Arriva Road Transport Services

Derby, United Kingdom
Base: £26,995 py; bonus/equity: not specified; ben...
Hybrid (2 days on-site, 2 days remote)
Sourcing and managing alternative road transport
Monitoring and tracking services
Proactive management of operational issues
Arriva Road Transport Services is seeking a Duty Controller to manage rail replacement services in a fast-paced environment. The position is permanent with a 4 on 4 off shift pattern, offering hybrid working options and a salary of £26,995 per annum

Job Summary

  • Deliver an effective and efficient support service for Train Operating Companies pre-planned and emergency rail replacement requirements.
  • Respond to TOC/customer requirements by sourcing, procuring and managing alternative road transport services (taxi and coach) and co-ordination staff.
  • Benefits include free travel on Arriva branded rail services, web-based discounts, and an Employee Assistance Programme.

Matching Summary

Match Score: 75

Arriva Road Transport Services is seeking a Duty Controller to manage rail replacement services in a fast-paced environment. The position is permanent with a 4 on 4 off shift pattern, offering hybrid working options and a salary of £26,995 per annum.

Salary

Base: £26,995 per annum; Bonus/Equity: Not specified; Benefits: Free travel on Arriva branded rail services, Arriva Village discounts, Employee Assistance Programme

Skills & Requirements

Must-have

  • Sourcing and managing alternative road transport
  • Monitoring and tracking services
  • Proactive management of operational issues
  • IT and Microsoft Office proficiency
  • Strong UK geographic knowledge

Nice-to-have

  • Problem-solving skills
  • Client-centric approach
  • Adaptability in a fast-paced environment

Key Requirements

  • Ability to deal with multiple requests and priorities
  • Attention to detail
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter