Xfinity Retail Service Associate

The Comcast Nbcuniversal Foundation Inc

Base: $19.31; bonus/equity: commission or bonus el...
Mobile device activation experience
Customer education and troubleshooting skills
Operational store maintenance capabilities
The role serves as a go-to technical resource for mobile activations, education, and troubleshooting within a fast-paced retail environment

Job Summary

  • The role serves as a go-to technical resource for mobile activations, education, and troubleshooting within a fast-paced retail environment.
  • Employees are expected to provide a white-glove experience while guiding customers through device setup, connectivity options, and accessory enhancements.
  • Comcast offers best-in-class benefits including physical, financial, and emotional support tools alongside base pay and potential commission or bonus eligibility.

Matching Summary

The role serves as a go-to technical resource for mobile activations, education, and troubleshooting within a fast-paced retail environment.

Salary

Base: $19.31; Bonus/Equity: Commission or Bonus eligible depending on sales status; Benefits: Best-in-class array of personalized options

Skills & Requirements

Must-have

  • Mobile device activation experience
  • Customer education and troubleshooting skills
  • Operational store maintenance capabilities

Nice-to-have

  • Enthusiasm for technology and innovation
  • Teamwork and collaboration mindset
  • Ability to drive incremental revenue through upselling

Key Requirements

  • High School Diploma or GED
  • 0-2 years of relevant work experience

Work Rights

Not specified

Tailored Resume

Cover Letter