Director, Claims Operations (accident Benefits)

Intact Financial Corporation

St John’s, NL, Canada
Base: 138,500 - 169,300; bonus/equity: 20% annual ...
Hybrid
Drive growth, productivity, and profitability
Inspire team to exceed standards
Manage staffing and workforce planning
Intact Financial Corporation is seeking a Director of Claims Operations specializing in Accident Benefits, responsible for leading a team to enhance productivity, profitability, and customer service. The ideal candidate should have significant experience in claims management, strong leadership skills, and the ability to influence at all organizational levels. The role offers a competitive salary, flexible work arrangements, and a robust benefits package

Job Summary

  • As the Director, Claims Operations (Accident Benefits), you will work closely with the Vice President, Atlantic Claims Division and collaboratively with the Claims Directors to drive growth, productivity, profitability, and quality customer service.
  • In this role, you will use your expertise, passion and experience as a people manager to inspire your team to exceed standards, creating an engaging, supportive and positive environment along the way.
  • This opportunity can be based in any of the following office locations: St John’s, NL / Dartmouth, NS / Dieppe, NB.

Matching Summary

Match Score: 85

Intact Financial Corporation is seeking a Director of Claims Operations specializing in Accident Benefits, responsible for leading a team to enhance productivity, profitability, and customer service. The ideal candidate should have significant experience in claims management, strong leadership skills, and the ability to influence at all organizational levels. The role offers a competitive salary, flexible work arrangements, and a robust benefits package.

Salary

Base: 138,500 - 169,300; Bonus/Equity: 20% annual bonus target, potential payout up to double target; Benefits: Flexible work arrangements, hybrid model, extra days off, wellness support, share plan, defined benefit pension plan

Skills & Requirements

Must-have

  • Drive growth, productivity, and profitability
  • Inspire team to exceed standards
  • Manage staffing and workforce planning
  • Ensure effective work processes and reserving practices
  • Develop strategies to achieve expense budget

Nice-to-have

  • Engaging, supportive, and positive environment
  • Strategic member of the claims team
  • Build strong working relationships

Key Requirements

  • 7-10 years related experience
  • 3-5 years managerial experience
  • CIP preferred
  • University degree or relevant training/experience
  • Travel within the Atlantic region required

Work Rights

Not specified

Tailored Resume

Cover Letter