Application Support Analyst

bp

Sao Paulo, Brazil
Hybrid
Application support specialist
Enterprise technology engineer
Site reliability engineering
You will be part of a team of versatile cross-functional individuals, working together to help solve operational issues and deliver business solutions

Job Summary

  • You will be part of a team of versatile cross-functional individuals, working together to help solve operational issues and deliver business solutions.
  • Ensure “silent running” BAU service delivery for applications and systems which support Retail trading activities from front to back office.
  • We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

Matching Summary

You will be part of a team of versatile cross-functional individuals, working together to help solve operational issues and deliver business solutions.

Skills & Requirements

Must-have

  • Application Support Specialist
  • Enterprise Technology Engineer
  • Site Reliability Engineering
  • Agile delivery and DevOps
  • Cloud infrastructure and services
  • SQL Server or Oracle
  • Monitoring and alerting tools

Nice-to-have

  • Interest in working with people
  • Passion for customer service
  • Quick learner
  • Embrace a culture of change
  • Continuous learning of new technologies
  • Relationship building with business collaborators

Key Requirements

  • Bachelor in computer science, engineering, information systems or similar degree
  • Some years of experience in IT industry
  • Experience supporting enterprise applications like Salesforce, SAP, or ETRMs
  • Experience using cloud platforms (Azure, AWS)
  • Experience using DevOps technologies (ADO, Ansible, Artifactory, Jenkins, GIT)
  • Strong analytical and critical thinking skills
  • Strong Communications skills and a high ‘EQ’
  • Familiarity with Windows Server configurations
  • Experience in Change, Incident and Problem management tools

Work Rights

Not specified

Tailored Resume

Cover Letter