The Residential Assistant responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries, offering personal recommendations and individualized and intuitive touches to achieve maximum resident satisfaction
Job Summary
The Residential Assistant responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries, offering personal recommendations and individualized and intuitive touches to achieve maximum resident satisfaction.
Responsibilities include handling all resident interactions with the highest level of hospitality and professionalism, responding to requests accurately and in a timely manner, and processing packages, messages, deliveries, and mail.
The company offers market-leading pay and benefits, including medical, dental, vision, retirement savings plan, complimentary accommodation, and employee meal allowance.
Matching Summary
The Residential Assistant responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries, offering personal recommendations and individualized and intuitive touches to achieve maximum resident satisfaction.
Salary
$21/hr - $26/hr; Benefits: Comprehensive benefits package; Not specified
Skills & Requirements
Must-have
Handle resident interactions with professionalism
Respond to resident requests accurately
Process packages, messages, deliveries, and mail
Coordinate vehicle retrieval
Manage building access for vendors
Control entry doors and elevator access
Nice-to-have
Offer personal recommendations
Provide individualized and intuitive touches
Establish relationships with local vendors
Assist with conflict resolution
Key Requirements
One to three years of concierge or lifestyle services experience
Excellent communication skills
Fluent in English, written and verbal
Ability to use a variety of software
Able to work with minimal supervision
Able to work standing or walking for most of the shift