Clinic Coordinator

Bupa UK

London, United Kingdom
Base: £26,900 to £35,000 py; bonus: annual perform...
Direct patient interaction experience
Customer service delivery to high standards
Medical records administration skills
The role involves coordinating all administrative and patient experience activities within the Mews Outpatient clinics at Cromwell Hospital

Job Summary

  • The role involves coordinating all administrative and patient experience activities within the Mews Outpatient clinics at Cromwell Hospital.
  • Employees will act as a vital link between patients, consultants, and staff while ensuring adherence to Bupa's core values of being Brave, Caring, and Responsible.
  • The position offers competitive benefits including 25 days of holiday, an enhanced pension plan, and access to the Viva global wellbeing programme.

Matching Summary

The role involves coordinating all administrative and patient experience activities within the Mews Outpatient clinics at Cromwell Hospital.

Salary

Base: £26,900 to £35,000 per year; Bonus: Annual performance-based bonus available; Benefits: 25 days holiday, pension, health insurance

Skills & Requirements

Must-have

  • Direct patient interaction experience
  • Customer service delivery to high standards
  • Medical records administration skills
  • Insurance and guarantee letter processing
  • Shift work availability including weekends

Nice-to-have

  • Team management experience
  • Complaint resolution capabilities
  • Training delivery background
  • Alignment with Bupa values

Key Requirements

  • Proven customer service experience
  • Experience managing complaints
  • Ability to work rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter