Repair Supervisor

KONE

Slough, United Kingdom
Competitive salary (dependent on experience); not ...
3-4 days onsite
Manage repair requests
Coordinate works
Customer satisfaction
KONE is seeking a proactive and relationship-driven Repair Supervisor to manage the repair process at Heathrow, focusing on customer satisfaction and collaboration with various stakeholders. The role requires strong communication skills and a solutions-oriented mindset, with the opportunity for career growth and extensive training

Job Summary

  • In this role, you’ll oversee the end-to-end repair process managing everything from raising quotes and coordinating works to ensuring customers are fully satisfied before handing projects over to the delivery team.
  • You’ll spend 3–4 days a week in the office, collaborating closely with clients, customers, subcontractors, and internal teams.
  • We offer a range of fantastic benefits including competitive salary, clear career progression pathways, extensive training opportunities, 25 days holiday, company pension scheme, life assurance, employee assistance programme, personal development incentive, cycle to work scheme, private medical insurance, and company car.

Matching Summary

Match Score: 85

KONE is seeking a proactive and relationship-driven Repair Supervisor to manage the repair process at Heathrow, focusing on customer satisfaction and collaboration with various stakeholders. The role requires strong communication skills and a solutions-oriented mindset, with the opportunity for career growth and extensive training.

Salary

Competitive salary (dependent on experience); Not specified; Company Car

Skills & Requirements

Must-have

  • Manage repair requests
  • Coordinate works
  • Customer satisfaction
  • Stakeholder communication
  • Operational flow

Nice-to-have

  • Relationship-driven
  • Solutions-focused attitude
  • Collaborative working culture
  • Ethical business practices

Key Requirements

  • Driving licence preferred

Work Rights

Not specified

Tailored Resume

Cover Letter