Base: $20.50; bonus/equity: not specified; benefit...
Supervising guest services staff
Executing standards accurately
Prioritizing guest requests
The Guest Services Lead is responsible for motivating, organizing, and supervising the Guest Services staff and ensuring success
Job Summary
The Guest Services Lead is responsible for motivating, organizing, and supervising the Guest Services staff and ensuring success.
Job duties include overseeing day-to-day Guest Services staff operations, greeting guests, and prioritizing guest requests for luggage assistance.
The role involves recruiting, interviewing, and training new Associates, facilitating ongoing development and learning, and serving as a departmental role model.
Matching Summary
The Guest Services Lead is responsible for motivating, organizing, and supervising the Guest Services staff and ensuring success.
Salary
Base: $20.50; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
supervising Guest Services staff
executing standards accurately
prioritizing guest requests
assisting guests with luggage
communicating with other departments
Nice-to-have
leading with important notion
doing what you love
welcoming applicants with disabilities
serving as departmental role model
Key Requirements
High School Diploma or equivalent preferred
Previous experience in upscale hotel preferred
Previous Bellperson or Bell Captain experience preferred