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JLL is seeking a Workplace Service Support professional to join their team in Bengaluru, India. The role focuses on delivering exceptional customer service, managing various workplace programs, and providing administrative support, primarily in a remote capacity.
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Job Summary
The role focuses on delivering exceptional service experiences by managing workplace programs and supporting concierge and facilities offerings.
Candidates will manage high volumes of Jira tickets, coordinate with facilities teams for maintenance tasks, and ensure quality control of global processes.
JLL is committed to hiring talented individuals to shape the future of real estate while empowering them to thrive in meaningful careers.
Matching Summary
Match Score: 75
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JLL is seeking a Workplace Service Support professional to join their team in Bengaluru, India. The role focuses on delivering exceptional customer service, managing various workplace programs, and providing administrative support, primarily in a remote capacity.
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Skills & Requirements
Must-have
2-4 years experience in services or hospitality
Proficiency in G-Suite applications
Experience with Jira ticket management
Ability to work rotating 24-hour schedule
Strong verbal and written English communication
Nice-to-have
Knowledge of Confluence and Coupa platforms
Background in commercial real estate industry
Proven track record in help desk operations
Self-motivated with a proactive can-do attitude
Experience with Concierge and Facilities offerings