Customer Experience Coordinator (part Time) - Palm Desert, Ca

Veterinary Emergency Group

Palm Desert, CA, United States
Base: $18-$24 ph; bonus/equity: not specified; ben...
On-site
2+ years customer service experience
Availability for nights weekends holidays
Ability to work in noisy odorous environment
The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly

Job Summary

  • The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.
  • Employees receive competitive compensation ranging from $18 to $24 per hour plus travel stipends up to $1,000 annually.
  • The company is certified as a Great Place to Work for 2025 and 2026, emphasizing a culture of inclusivity and growth.

Matching Summary

The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.

Salary

Base: $18-$24 per hour; Bonus/Equity: Not specified; Benefits: Travel stipend ($400-$1,000/year), flexible schedules, referral program

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Availability for nights weekends holidays
  • Ability to work in noisy odorous environment
  • Advanced computer and practice management software proficiency
  • Strong multitasking skills in high stakes environments

Nice-to-have

  • High emotional intelligence and empathy
  • Problem solving and innovation focus
  • People-centric approach with humility
  • Curious nature seeking continuous learning
  • Experience with financial options guidance

Key Requirements

  • 2+ years of customer service experience
  • Willingness to work nights weekends and holidays
  • Ability to tolerate noisy environments with strong odors

Work Rights

Not specified

Tailored Resume

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