It Service Technician

Matthews International Corporation Supplemental Unemployment Benefit Trust

Pittsburgh, PA, US
On-site
End user help request resolution
Desktop level hardware support
Software installation and upgrades
Matthews International Corporation is seeking an IT Service Technician to provide hands-on technical support for end users onsite in Pittsburgh, PA. The ideal candidate will possess a Bachelor's degree in Information Technology, along with a minimum of three years of relevant experience

Job Summary

  • The IT Service Technician's role is to ensure proper computer operation so that end users can accomplish business tasks.
  • This includes receiving, prioritizing, documenting, and actively resolving end user help requests.
  • This role will be onsite 5 days a week.

Matching Summary

Match Score: 85

Matthews International Corporation is seeking an IT Service Technician to provide hands-on technical support for end users onsite in Pittsburgh, PA. The ideal candidate will possess a Bachelor's degree in Information Technology, along with a minimum of three years of relevant experience.

Skills & Requirements

Must-have

  • End user help request resolution
  • Desktop level hardware support
  • Software installation and upgrades
  • Preventative maintenance
  • Vendor support assistance

Nice-to-have

  • Collaborative relationships
  • Fast-paced environment
  • Critical attention to detail

Key Requirements

  • Bachelor's Degree in Information Technology
  • 3+ years of previous IT technical service experience
  • High degree of proficiency MS Office Suite
  • Strong analytical and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter