Customer Banking Specialist - Lakes Entrance

CBA New Digital Businesses Pty Ltd

Lakes Entrance, VIC, Australia
On-site
Exceptional customer service
Financial product knowledge
Problem-solving skills
CBA New Digital Businesses Pty Ltd is seeking a Customer Banking Specialist for their Lakes Entrance branch. The role focuses on providing exceptional customer service, supporting banking needs, and promoting financial wellbeing within a structured in-branch environment

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Lakes Entrance Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Between 9:30–1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquiries & transactions.

Matching Summary

Match Score: 85

CBA New Digital Businesses Pty Ltd is seeking a Customer Banking Specialist for their Lakes Entrance branch. The role focuses on providing exceptional customer service, supporting banking needs, and promoting financial wellbeing within a structured in-branch environment.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Financial product knowledge
  • Problem-solving skills
  • Digital banking demonstration
  • Risk-adverse culture championing

Nice-to-have

  • Interest in financial wellbeing
  • Holistic customer solutions
  • Integrity and customer focus

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to work in a busy retail environment
  • Genuine interest in building a career

Work Rights

Not specified

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