As a Case Manager, you will support the Business in the delivery of HR processes and policies around Tribunal claims, Discipline, Grievance and Performance Management
Job Summary
As a Case Manager, you will support the Business in the delivery of HR processes and policies around Tribunal claims, Discipline, Grievance and Performance Management.
You will be required to manage end to end processes, provide the business with key insights and action plans to address trends and areas for improvement.
Join a culture that values making a real difference through your work and develop your career as a mid-career professional blending technical expertise with strong personal qualities.
Matching Summary
As a Case Manager, you will support the Business in the delivery of HR processes and policies around Tribunal claims, Discipline, Grievance and Performance Management.
Skills & Requirements
Must-have
Tribunal claims management
Disciplinary hearings support
Grievance handling
Performance management support
End to end process management
Data analysis and insights
Nice-to-have
Upskilling people leaders
Conflict resolution
Continuous improvement
Legal challenge identification
Policy and procedure updates
Customer and relationship management
Key Requirements
Degree qualified in Business or HR Discipline or equivalent experience
Case Management experience
Experience managing tribunal claims, discipline, grievance, and conflict issues
Articulate, numerate with data manipulation skills
Good working knowledge of HR processes and IT systems