Fraud Prevention Manager (emea)

Ticketmaster

London, United Kingdom
Hybrid
E-commerce fraud prevention
Payment processing
Chargeback management
The Fraud/Loss Prevention team is responsible for protecting Ticketmaster’s business across the EMEA markets by identifying, preventing, and mitigating fraudulent activity

Job Summary

  • The Fraud/Loss Prevention team is responsible for protecting Ticketmaster’s business across the EMEA markets by identifying, preventing, and mitigating fraudulent activity.
  • This role is responsible for managing fraud analysts, ensuring the team meets performance and risk mitigation objectives, and continuously improving fraud detection and prevention strategies.
  • We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.

Matching Summary

The Fraud/Loss Prevention team is responsible for protecting Ticketmaster’s business across the EMEA markets by identifying, preventing, and mitigating fraudulent activity.

Skills & Requirements

Must-have

  • e-commerce fraud prevention
  • payment processing
  • chargeback management
  • fraud detection tools
  • transaction monitoring platforms

Nice-to-have

  • leadership and team development
  • analytical thinking
  • cross-departmental collaboration
  • continuous improvement initiatives
  • passion for live entertainment

Key Requirements

  • Prior leadership experience managing fraud operations teams preferred
  • Experience in online payments, credit card processing, fraud investigations, or risk management strongly preferred
  • Bachelor’s degree preferred; equivalent experience may be considered

Work Rights

Not specified

Tailored Resume

Cover Letter