Technical Support Engineer (network) (hybrid)

F5

Warsaw, Poland
Hybrid
Level 2 technical support
Enterprise-level customer support
Lan/wan operations
We empower our customers—the world’s largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands—to create, secure, and operate applications that deliver extraordinary digital experiences

Job Summary

  • We empower our customers—the world’s largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands—to create, secure, and operate applications that deliver extraordinary digital experiences.
  • Your day-to-day activities will include: Providing Level 2 technical support to resolve hardware and software issues related to F5 products.
  • Working as one of our team opens lots of career development opportunities and unlocks a multitude of domains to specialize in.

Matching Summary

We empower our customers—the world’s largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands—to create, secure, and operate applications that deliver extraordinary digital experiences.

Skills & Requirements

Must-have

  • Level 2 technical support
  • Enterprise-level customer support
  • LAN/WAN operations
  • TCP/IP protocols and OSI model
  • Wireshark packet captures
  • DNS and HTTP protocol knowledge
  • SSL/TLS handshake understanding

Nice-to-have

  • Public/Private Cloud technologies
  • Programming/Scripting languages
  • Container technologies
  • Automation tools
  • Fluency in other languages

Key Requirements

  • Customer support experience
  • Hands-on technical experience
  • Network Protocols
  • UNIX or Linux operating systems
  • VMware or equivalent hypervisors
  • Network hardware experience
  • English fluency

Work Rights

Not specified

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