Contact Center Supervisor

David Kennedy Recruitment

Mijas, Malaga, ES
Base salary; bonus/equity: not specified; benefits...
On-site (weekend shift: friday - monday)
Manage and develop sales agents
Conduct call monitoring and co-listening
Track, analyze, and report kpis
David Kennedy Recruitment is seeking a Contact Center Supervisor for a weekend shift in Mijas, Malaga, to manage a team of sales agents in a dynamic environment focused on performance and results. The ideal candidate will have experience leading sales teams, with strong coaching skills and a results-oriented mindset

Job Summary

  • This role combines leadership, coaching, and data-driven decision-making to drive conversion rates and team success.
  • The company is seeking to onboard a Contact Center Supervisor for the weekend shift to join their team in Málaga.
  • Opportunity to lead and develop a high-performing sales team in a dynamic environment with career growth and development.

Matching Summary

Match Score: 85

David Kennedy Recruitment is seeking a Contact Center Supervisor for a weekend shift in Mijas, Malaga, to manage a team of sales agents in a dynamic environment focused on performance and results. The ideal candidate will have experience leading sales teams, with strong coaching skills and a results-oriented mindset.

Salary

Base salary; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Manage and develop sales agents
  • Conduct call monitoring and co-listening
  • Track, analyze, and report KPIs
  • Identify sales process improvements
  • Lead daily team meetings

Nice-to-have

  • Results-driven leadership
  • Performance-focused environment
  • Motivating people and optimizing performance

Key Requirements

  • 2-3 years managing telephone sales teams
  • Professional working proficiency Spanish (C1)
  • Availability to work Friday through Monday

Work Rights

Not specified

Tailored Resume

Cover Letter