Oversee daily operations for assigned quick commerce stores, focusing on performance metrics, team coordination, and process improvements to ensure efficient last-mile delivery and customer satisfaction
Job Summary
Oversee daily operations for assigned quick commerce stores, focusing on performance metrics, team coordination, and process improvements to ensure efficient last-mile delivery and customer satisfaction.
Manage both 3P and 1P stores, conduct audits, and drive operational excellence in a fast-paced environment, requiring hands-on leadership and data-driven decision-making.
Track and deep-dive into store performance metrics, conduct Gemba walks, Apollo UTR audits, and DA ride-alongs to improve key delivery metrics and priorities.
Matching Summary
Oversee daily operations for assigned quick commerce stores, focusing on performance metrics, team coordination, and process improvements to ensure efficient last-mile delivery and customer satisfaction.
Skills & Requirements
Must-have
Store performance metrics tracking
Daily operational oversight
Third-party and first-party store management
Process improvement initiatives
Data-driven decision making
Collaboration with DSPs and AMs
Nice-to-have
Hands-on leadership style
Fast-paced environment adaptability
Coaching delivery associates
Cross-functional collaboration
Key Requirements
3-6 years in quick commerce, supply chain, or last-mile delivery
Experience in store operations and team leadership