Vacation Ownership Advisor - Japanese & English (keytime)
Marriott Vacations Worldwide
Bangkok, Thailand
Not specified; not specified; not specified
**
Japanese and english bilingual proficiency
Inbound call handling experience
Siebel crm system usage
**
Marriott Vacations Worldwide is seeking a Vacation Ownership Advisor fluent in both Japanese and English to provide exceptional customer service to timeshare owners and members in Bangkok, Thailand. The role involves managing inquiries, assisting with vacation planning, and ensuring compliance with company procedures.
**
Job Summary
The role requires answering inbound calls efficiently while maintaining a business-like manner for all interactions.
Employees must actively contact new owners to welcome them and provide guidance on vacation planning and FDB assignments.
Staff are responsible for resolving complex service issues using various support systems including Siebel, MySource, and CRIS.
Matching Summary
Match Score: 75
**
Marriott Vacations Worldwide is seeking a Vacation Ownership Advisor fluent in both Japanese and English to provide exceptional customer service to timeshare owners and members in Bangkok, Thailand. The role involves managing inquiries, assisting with vacation planning, and ensuring compliance with company procedures.
**