Operations Manager

EōS Fitness

Phoenix, AZ, US
Base: $65,000 usd; bonus/equity: not specified; be...
On-site
2-3 years operations management experience
3-4 years customer service experience
Hiring training and supervising staff
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff

Job Summary

  • The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.
  • Key duties include hiring, training, and supervising staff while ensuring high-quality customer service and resolving member concerns promptly.
  • Employees receive benefits including free membership for themselves and a family member, competitive pay with vacation and holiday pay, and 401(k) matching.

Matching Summary

The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.

Salary

Base: $65,000 USD; Bonus/Equity: Not specified; Benefits: Competitive pay plus vacation, holiday, sick pay, health/dental/vision, 401(k) matching

Skills & Requirements

Must-have

  • 2-3 years operations management experience
  • 3-4 years customer service experience
  • Hiring training and supervising staff
  • Monitoring revenue goals and retail inventory
  • Ensuring health and safety compliance

Nice-to-have

  • Prior fitness industry experience
  • Excellent relationship building skills
  • Strong MS Office proficiency
  • Embracing core company values
  • Flexible and adaptive to evolving needs

Key Requirements

  • Must successfully pass background check
  • CPR certification required within 30 days of hire
  • Ability to lift more than 40 lbs
  • Knowledge of company policies and SOPs

Work Rights

Not specified

Tailored Resume

Cover Letter