Director Customer Success (stanson)

Premier Foods

Remote
Base: $113,000 - $188,000; bonus/equity: pyrticipy...
Fully remote
Recurring contracts
Customer adoption and advocacy
Revenue growth through expansion
Customer Success is vital to long-term profitability by ensuring customers receive value from technology and services

Job Summary

  • Customer Success is vital to long-term profitability by ensuring customers receive value from technology and services.
  • This role includes responsibilities for customer success activities and outcomes such as adoption, advocacy, retention, revenue growth, and building multi-threaded relationships.
  • Employees receive health, dental, vision, life and disability insurance, a 401k retirement program, paid time off, and participation in employee incentive plans.

Matching Summary

Customer Success is vital to long-term profitability by ensuring customers receive value from technology and services.

Salary

Base: $113,000 - $188,000; Bonus/Equity: Participation in Premier’s employee incentive plans; Benefits: Health, dental, vision, life and disability insurance, 401k retirement program, Paid time off, Tuition reimbursement and professional development opportunities

Skills & Requirements

Must-have

  • recurring contracts
  • customer adoption and advocacy
  • revenue growth through expansion
  • multi-threaded relationships
  • healthcare industry challenges
  • account management
  • healthcare technology clinical/financial

Nice-to-have

  • critical thinkers
  • freedom to make an impact
  • thirst to learn more
  • committed to improving health

Key Requirements

  • 7 or more years of applicable experience
  • Bachelors degree required
  • Masters degree preferred
  • Project Management Professional (PMP) preferred
  • Experience with EMR implementation
  • Ability to communicate effectively

Work Rights

Not specified

Tailored Resume

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