Plumbing Service Writer

HB-Global LLC

**
2+ years plumbing industry sales experience
Residential phvac industry experience preferred
Proficient computer skills required
** HB-Global LLC is seeking a Plumbing Service Writer to support plumbing technicians by determining parts pricing and availability, procuring materials, and providing quotes to customers. The ideal candidate should have at least two years of experience in plumbing sales/service, strong communication skills, and proficiency with technology. The company values a positive work environment and aims to deliver a 5-star customer experience. **

Job Summary

  • The Plumbing Service Writer supports technicians by determining part pricing, availability, and verifying warranty coverage.
  • This role is committed to delivering a seamless transition from 'call to install' while providing a 5-star customer experience.
  • Employees are empowered to make informed decisions for customers regarding their plumbing needs through timely quotes and clear explanations.

Matching Summary

Match Score: 75

** HB-Global LLC is seeking a Plumbing Service Writer to support plumbing technicians by determining parts pricing and availability, procuring materials, and providing quotes to customers. The ideal candidate should have at least two years of experience in plumbing sales/service, strong communication skills, and proficiency with technology. The company values a positive work environment and aims to deliver a 5-star customer experience. **

Skills & Requirements

Must-have

  • 2+ years plumbing industry sales experience
  • Residential PHVAC industry experience preferred
  • Proficient computer skills required
  • Hand-held computer operating knowledge
  • Strong oral and written communication

Nice-to-have

  • Flexible and adaptable work schedule
  • 5-star customer experience focus
  • Team goal alignment capability
  • Warehouse duties support ability
  • HVAC purchasing team backup support

Key Requirements

  • High school diploma or G.E.D
  • 2+ years residential plumbing sales/service experience
  • 2+ years residential PHVAC industry experience
  • Proficiency with hand-held computers like smartphones or tablets

Work Rights

Not specified

Tailored Resume

Cover Letter