Moomoo Financial Singapore Pte. Ltd. is seeking a Client Service Specialist to enhance their customer service operations by managing client onboarding and addressing inquiries related to their digital brokerage platform. The role requires a candidate with a solid background in customer service, preferably in the securities industry, along with strong interpersonal and negotiation skills
Job Summary
Moomoo Financial Singapore Pte. Ltd. is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform.
Client Service Specialists manage client onboarding, address inquiries, assist with platform usage, and troubleshoot issues while coordinating with internal teams.
Employees enjoy competitive compensation, comprehensive insurance coverage for themselves and dependents, a fun and diverse work environment, and business casual attire.
Matching Summary
Match Score: 85
Moomoo Financial Singapore Pte. Ltd. is seeking a Client Service Specialist to enhance their customer service operations by managing client onboarding and addressing inquiries related to their digital brokerage platform. The role requires a candidate with a solid background in customer service, preferably in the securities industry, along with strong interpersonal and negotiation skills.
Salary
SGD 3,500 - 5,500 / Monthly
Skills & Requirements
Must-have
client onboarding and account opening
financial product knowledge
customer service experience
issue troubleshooting and escalation
platform navigation assistance
Nice-to-have
business negotiation skills
teamwork across departments
result-oriented and self-motivated
good interpersonal skills
willingness to learn
Key Requirements
1-2 years customer service experience
experience in securities industry preferred
knowledge of global financial markets and instruments