Ombudsman

MTM

Washington, DC, USA
Base: $55,920; bonus/equity: not specified; benefi...
2+ years experience in member advocacy
Excellent communication skills
Ability to handle confidential information
The Ombudsman is responsible for investigating issues and working towards resolution for all members

Job Summary

  • The Ombudsman is responsible for investigating issues and working towards resolution for all members.
  • This role involves partnering with advocacy groups and other local and State Ombudsman.
  • The position offers health insurance, paid time off, and a casual dress environment.

Matching Summary

The Ombudsman is responsible for investigating issues and working towards resolution for all members.

Salary

Base: $55,920; Bonus/Equity: Not specified; Benefits: Health and Life Insurance Plans, 401(k) with a company match

Skills & Requirements

Must-have

  • 2+ years experience in member advocacy
  • Excellent communication skills
  • Ability to handle confidential information
  • Proficient in Microsoft Office Suite

Nice-to-have

  • Ombudsman experience or certification preferred
  • Some college preferred
  • Excellent organizational skills

Key Requirements

  • High school diploma or GED
  • 2+ years experience in customer service
  • Ability to prioritize tasks and deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter