Ln Venues, Venue Applications Support Team Analyst

Live Nation Entertainment

Not specified; not specified; health, vision, dent...
Fully remote
1-year experience supporting pos systems
Experience with appetize or micros pos
Intermediate microsoft excel skills
Live Nation Entertainment is seeking a Venue Applications Support Team Analyst to provide remote technical support for point-of-sale (PoS) systems and other venue technology. The ideal candidate should have experience with PoS systems, exceptional attention to detail, and strong customer service skills, while enjoying benefits such as free concert tickets and flexible health plans

Job Summary

  • The Venue Applications Support Analyst ensures technology functions seamlessly across thousands of end-user operators in amphitheaters, clubs, and theatres.
  • Employees receive benefits including free concert tickets, a 401(k) program with company match, and comprehensive health and family support programs.
  • The role requires providing exceptional customer service while troubleshooting complex hardware and software issues during high-volume events.

Matching Summary

Match Score: 85

Live Nation Entertainment is seeking a Venue Applications Support Team Analyst to provide remote technical support for point-of-sale (PoS) systems and other venue technology. The ideal candidate should have experience with PoS systems, exceptional attention to detail, and strong customer service skills, while enjoying benefits such as free concert tickets and flexible health plans.

Salary

Not specified; Not specified; Health, vision, dental, 401(k), paid time off, free concert tickets

Skills & Requirements

Must-have

  • 1-year experience supporting PoS systems
  • Experience with Appetize or Micros POS
  • Intermediate Microsoft Excel skills
  • Food and beverage business operations knowledge
  • Ability to travel up to 30% of time

Nice-to-have

  • Positive driven attitude in difficult situations
  • Basic familiarity with accounting practices
  • Degree or certificate in technology field
  • Excellent customer service etiquette
  • Willingness to work rotating on-call shifts

Key Requirements

  • Minimum 1-year PoS support experience
  • Intermediate Excel proficiency required
  • Travel availability up to 30%

Work Rights

Not specified

Tailored Resume

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