Client Care Specialist I – Group Sales Red Deer

Alberta Blue Cross

Red Deer, Alberta, Canada
Foster strong professional relationships
Timely and accurate resolution of inquiries
Deliver responsive and high-quality service
The Client Care Specialist I is essential to the success of our department, serving as a key driver in achieving group sales goals

Job Summary

  • The Client Care Specialist I is essential to the success of our department, serving as a key driver in achieving group sales goals.
  • By fostering strong relationships with groups and advisors, the Client Care Specialist ensures that we are not only retaining existing clients but also positioning ourselves favorably for new business opportunities.
  • Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve.

Matching Summary

The Client Care Specialist I is essential to the success of our department, serving as a key driver in achieving group sales goals.

Skills & Requirements

Must-have

  • Foster strong professional relationships
  • Timely and accurate resolution of inquiries
  • Deliver responsive and high-quality service
  • Manage plan revisions and terminations
  • Lead end-to-end enrollment process
  • Ensure compliance with company policies

Nice-to-have

  • Commitment to understanding customer needs
  • Comfort with change and shifting priorities
  • Motivation to achieve service targets
  • Desire to learn and grow
  • Consistent respect and courtesy

Key Requirements

  • Organizational Skills
  • Clear Communication
  • Customer Focus
  • Problem-Solving Ability
  • Relationship Building
  • Adaptability
  • Goal Orientation
  • Openness to Feedback
  • Professionalism
  • Interpersonal Skills

Work Rights

Not specified

Tailored Resume

Cover Letter