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Teledyne Technologies is seeking a Senior IT Support Engineer to provide on-site and remote IT support to their workforce in Heidelberg, Germany, and other locations in Europe. The ideal candidate should possess strong technical skills, particularly in Microsoft Windows environments, and have a commitment to exceptional customer service.
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Job Summary
The role involves providing exceptional on-site IT support to a workforce of over 150 employees across Germany, Italy, Switzerland, and remote contractors in Asia.
You will be responsible for administering Windows desktops, managing conference room equipment, and ensuring compliance with SOX auditing requirements on a monthly, quarterly, and bi-annual basis.
This position requires a dynamic professional who can prioritize workload effectively while traveling approximately 15% of the time to visit other locations in Germany and Italy.
Matching Summary
Match Score: 75
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Teledyne Technologies is seeking a Senior IT Support Engineer to provide on-site and remote IT support to their workforce in Heidelberg, Germany, and other locations in Europe. The ideal candidate should possess strong technical skills, particularly in Microsoft Windows environments, and have a commitment to exceptional customer service.
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Skills & Requirements
Must-have
Proficient in German and English communication
5+ years of IT support experience
Windows desktop and domain management
Hardware and software troubleshooting
Remote support using TeamViewer or Teams
Nice-to-have
Italian verbal and written skills
Experience with SAP user level
ServiceNOW platform experience
Manufacturing business environment knowledge
ITIL Framework understanding
Key Requirements
Computer related Degree/Diploma or equivalent work experience