Responsible for onboarding channel customers to digital connected product solutions and ensuring they utilize them to benefit their businesses
Job Summary
Responsible for onboarding channel customers to digital connected product solutions and ensuring they utilize them to benefit their businesses.
Builds relationships with customers, gathers feedback on digital connected product solutions, and ensures timely resolution of reported issues and questions.
Supports company goals to increase usage and adoption of digital connected product solutions by providing proactive support and regular check-ins.
Matching Summary
Responsible for onboarding channel customers to digital connected product solutions and ensuring they utilize them to benefit their businesses.
Salary
Base: $96,000.00 - $192,000.00 annually; Bonus/Equity: short-term cash incentives; Benefits: Health Care, Retirement, Time off, Disability, Life Insurance, Tax-Advantaged Accounts, Tuition Assistance
Skills & Requirements
Must-have
Onboard customers to digital solutions
Build relationships with channel customers
Resolve customer issues and questions
Support dealer digital metrics
Increase digital solution usage and adoption
Nice-to-have
Understand HVAC market dynamics
Interpret customer feedback for product improvement