Software Technical Account Manager Ii - Palm Beach
Axon Enterprise
Palm Beach, Florida, United States
Competitive salary; not specified; 401k with emplo...
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4+ years technical account management experience
Saas solution deployment and configuration
Microsoft power bi and sql server proficiency
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Axon Enterprise is seeking a Software Technical Account Manager II for a role based in Palm Beach, Florida, focused on deploying and supporting software solutions for law enforcement agencies. The position requires strong technical expertise, customer relationship management skills, and a commitment to enhancing public safety.
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Job Summary
The role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to enhance public safety.
Candidates must be willing to work onsite in Palm Beach, FL, and be available outside normal business hours for critical issues.
Axon offers competitive benefits including a 401k match, paid parental leave, and comprehensive medical, dental, and vision plans.
Matching Summary
Match Score: 75
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Axon Enterprise is seeking a Software Technical Account Manager II for a role based in Palm Beach, Florida, focused on deploying and supporting software solutions for law enforcement agencies. The position requires strong technical expertise, customer relationship management skills, and a commitment to enhancing public safety.
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Salary
Competitive salary; Not specified; 401k with employer match
Skills & Requirements
Must-have
4+ years technical account management experience
SaaS solution deployment and configuration
Microsoft Power BI and SQL Server proficiency
Windows OS and networking troubleshooting
Splunk, JIRA, and Salesforce usage
Onsite support availability in Palm Beach FL
Nice-to-have
Experience with public safety or law enforcement sectors
Familiarity with RMS, CAD, and CJIS standards
Relevant technical certifications like Microsoft or Cisco
Strong root cause analysis and problem-solving skills
Ability to pass CJIS background check
Key Requirements
Bachelor's degree in business administration or computer science
Minimum 4 years of relevant customer-facing technical experience
Ability to pass a Criminal Justice Information Services background check