Sr. Specialized Customer Success Manager, Talent Ai
Workday
Atlanta, Georgia, USA
Primary location base pyy range: $113,800 usd - $1...
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Ai in talent acquisition workflows
Customer success framework
Strategic customer engagements
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Workday is seeking a Senior Specialized Customer Success Manager for Talent AI to drive customer engagement and value realization in AI-powered Talent Acquisition workflows. Candidates should have a strong background in customer success, AI/ML solutions, and Talent Acquisition, along with excellent communication and relationship-building skills.
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Job Summary
As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
You will work in close collaboration with the Workday account team as a specialized overlay, bringing deep domain and product expertise and best practices to accelerate adoption and customer maturity against clearly defined success milestones, while influencing retention, advocacy, and expansion.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
Match Score: 75
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Workday is seeking a Senior Specialized Customer Success Manager for Talent AI to drive customer engagement and value realization in AI-powered Talent Acquisition workflows. Candidates should have a strong background in customer success, AI/ML solutions, and Talent Acquisition, along with excellent communication and relationship-building skills.
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Salary
Primary Location Base Pay Range: $113,800 USD - $170,800 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: role may be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants
Skills & Requirements
Must-have
AI in Talent Acquisition workflows
Customer Success framework
strategic customer engagements
Talent Acquisition transformation
AI subject matter expert
Nice-to-have
sun-drenched optimism and drive
courageous collaborators
curious minds
empathy and shared enthusiasm
Key Requirements
5+ years customer-facing services experience
2+ years AI/ML or data-driven products experience
2+ years Talent Acquisition or Human Resources experience