Head Of Projects And Improvement

Avangrid

Glasgow, Scotland, United Kingdom
Base: £66,000 - £82,500 py; bonus: up to 20% annua...
Hybrid
Senior-level experience delivering strategic change
Proven track record leading end-to-end change programmes
Ability to influence and collaborate at executive level
Avangrid is seeking a Head of Projects and Improvement for their Customer Service Directorate in a hybrid working model. The role involves leading transformation initiatives, improving processes, and driving sustainable change, with a competitive salary and extensive benefits package

Job Summary

  • This senior leadership role is responsible for shaping and delivering a programme of change to improve processes and strengthen governance within the Customer Service Directorate.
  • The successful candidate will lead improvement squads to identify gaps, drive efficiencies, and ensure measurable outcomes aligned with key price control deliverables.
  • The company offers a competitive salary up to £82,500 plus an annual bonus of up to 20%, along with a pension scheme that doubles employee contributions up to 10%.

Matching Summary

Match Score: 85

Avangrid is seeking a Head of Projects and Improvement for their Customer Service Directorate in a hybrid working model. The role involves leading transformation initiatives, improving processes, and driving sustainable change, with a competitive salary and extensive benefits package.

Salary

Base: £66,000 - £82,500 pa; Bonus: Up to 20% annual bonus; Benefits: Single cover healthcare, double match pension up to 10%

Skills & Requirements

Must-have

  • Senior-level experience delivering strategic change
  • Proven track record leading end-to-end change programmes
  • Ability to influence and collaborate at executive level
  • Commercial awareness balancing value and risk
  • Data-driven insight for decision making

Nice-to-have

  • Passion about developing others through coaching
  • Championing innovation and future technology solutions
  • Experience in complex regulatory mechanisms
  • Commitment to sustainable ways of working

Key Requirements

  • Senior-level experience in complex organisations
  • Leadership of end-to-end change programmes
  • Executive level collaboration skills

Work Rights

Must be eligible to work in the UK; non-citizens subject to immigration compliance

Sponsorship: available

Tailored Resume

Cover Letter