Conduct client training for cybersecurity platform
The Customer Success Manager position at FORT ONE TECHNOLOGIES PTE. LTD. involves enhancing customer engagement with their cybersecurity platform post-onboarding and during pre-sales. The ideal candidate should be self-motivated, results-driven, and capable of identifying customer pain points to promote product value and explore upselling opportunities
Job Summary
The role involves ensuring customers understand how to manage their cybersecurity and compliance programs using the platform.
You will be responsible for identifying new revenue streams through collaborations and partnerships in assigned markets.
The position requires developing valuable customer experiences while promoting product value to increase conversion and retention rates.
Matching Summary
Match Score: 85
The Customer Success Manager position at FORT ONE TECHNOLOGIES PTE. LTD. involves enhancing customer engagement with their cybersecurity platform post-onboarding and during pre-sales. The ideal candidate should be self-motivated, results-driven, and capable of identifying customer pain points to promote product value and explore upselling opportunities.
Skills & Requirements
Must-have
Manage customer post-onboarding experience
Drive platform usage and identify use cases
Conduct client training for cybersecurity platform
Maintain sales funnel overview daily
Develop sales collaterals and pricing proposals
Nice-to-have
Self-starter with deep work capability
Solution oriented approach with bias for action
Ambitious to build from scratch
Intelligent work and integrity driven
Experience in international markets
Key Requirements
Understanding of cybersecurity and compliance programs
Ability to conduct top of funnel activities globally