Customer Service Representative Ii | Lapa/sp

Solenis

São Paulo, Brazil
Process customer orders
Handle order changes
Process invoice corrections
As an Account Management Specialist for North America, you will be responsible for processing orders for customers and/or sales team

Job Summary

  • As an Account Management Specialist for North America, you will be responsible for processing orders for customers and/or sales team.
  • Successful candidate able to assess and resolve obstacles with the primary objective of providing the customer with a high quality and responsive experience.
  • Solenis is a global leader in specialty chemicals, focused on providing sustainable solutions for water-intensive industries.

Matching Summary

As an Account Management Specialist for North America, you will be responsible for processing orders for customers and/or sales team.

Skills & Requirements

Must-have

  • Process customer orders
  • Handle order changes
  • Process invoice corrections
  • Process product returns
  • Complete daily reports
  • Maintain customer accounts

Nice-to-have

  • High quality responsive experience
  • Can do attitude
  • Work with all organization members
  • Strong interpersonal skills
  • Fast paced environment

Key Requirements

  • High School Diploma required
  • Bachelor’s Degree preferred
  • Two or more years of employment experience
  • Previous Customer Service Experience a plus
  • SAP knowledge a plus
  • Outlook and Excel skills

Work Rights

Not specified

Tailored Resume

Cover Letter