Valmet is seeking a Service Growth & Customer Satisfaction Trainee for a 6-month paid internship in Lucca, Italy. The role focuses on enhancing customer satisfaction and service performance within the company's Services department, providing opportunities for learning and cross-functional collaboration
Job Summary
Support activities related to understanding and improving customer satisfaction and service performance.
Contribute to the development of a clear, measurable, and increasingly customer-oriented service approach.
Gain exposure to real business topics, including performance indicators and customer-focused improvement initiatives.
Matching Summary
Match Score: 85
Valmet is seeking a Service Growth & Customer Satisfaction Trainee for a 6-month paid internship in Lucca, Italy. The role focuses on enhancing customer satisfaction and service performance within the company's Services department, providing opportunities for learning and cross-functional collaboration.
Salary
6 months of paid internship
Skills & Requirements
Must-have
customer satisfaction metrics
service performance improvement
data analysis
Microsoft 365 tools
Power BI
Power Apps
Nice-to-have
service design interest
customer journey mapping
project work experience
cross-functional collaboration
Key Requirements
Master’s degree in engineering, Business Administration, Service Design, or Industrial Management